Returns Policy
Change of Mind/ Incorrectly Ordered Goods
Colour Presentations will accept the return of goods ordered by the consumer incorrectly under the following conditions:-
- Items are unopened and still remain in their original packaging
- Goods must be returned within 2 months of purchasing date as listed on the Tax Invoice
-
Goods are returned to Colour Presentations by either post or courier
at customers own cost and arrive in a re-sellable condition
- A restocking fee of $22 inc GST will apply
-
Customers will have the choice of either obtaining a credit on their
account, or a refund for the goods themselves. This will be allocated
after the goods have arrived back to Colour Presentations and have
passed inspected. The original Delivery and Handling fee for the goods
will still apply.
Damaged or Faulty Goods
If the goods arrive to you damaged or faulty, please call us on 1300
654 738 or email sales@colourpres.com.au straight away. The goods in
question will need to be returned to Colour Presentations for
inspection within 30 Days from the purchasing date as listed on the Tax
Invoice.
If they are found to be damaged or faulty, a replacement product or refund will be offered to you.